Policies

Vision Rx

Our Prescriptions Filled at Outside Offices

If here is any issues and less than 60 days of the initial paid vision prescription, please set an appointment so we may verify that the glasses.   If glasses were made to issued prescription with correct measurements

Dr. Affleck will perform a onetime re-refract to ensure the prescription is accurate and write an updated prescription if necessary.  Further troubleshooting is the responsibility of the office that dispensed the eyewear. Normally other local offices offer a courtesy of one remake at no charge. When ordering glasses, please inquire about any hidden fees before placing the initial order.

Our Prescriptions Filled On-Line

Due to the large percentage of errors with glasses ordered on-line, we do not guarantee our prescriptions when ordered from the Internet. If there is a problem with glasses ordered on-line, we offer a troubleshooting service for an additional charge. We will verify glasses, check measurements, make adjustments (at owner’s risk) and give instructions.  If needed, a re-refract will be given to ensure the prescription is accurate as long as it is less than 60 days.  Please check with the vendor’s website for their remake policy and any associated fees.